Anyone who is concerned regarding cost-effective and efficient solutions for telecommunications have likely been advised of the reality that Voice over Internet Protocol (VoIP) phone systems are the most effective option in the current world of technology. If you can discern from the first look it appears that VoIP Phones services are providing many of, if not all of the basic communication requirements businesses require from their telephone systems.
But, it’s not for long to encounter conflicting suggestions. At Atlantech we’re often called upon to clear up confusion regarding VoIP telephone systems that stem from this. Many people want to find out if VoIP communication options like Microsoft Teams calling are as efficient according to their claims to be.
VoIP Telephone System: Definitions and Benefits
What is a VoIP phone system? VoIP stands for voice-over-internet protocol. In essence VoIP, VoIP phone system is a kind of telephone system that sends calls via the internet.
A VoIP phone system collects calls and converts them into digital file formats that are sent to be encoded and read by the recipient’s telephone at the other side to the conversation.
What are the advantages of using a VoIP phone system over a traditional telephone system? It turns out that there are a lot of advantages to making the switch to a VoIP phone system. Let’s take a look at the various ways that this switch will reduce cost and time-consuming investments while improving productivity.
VoIP Systems Reduce Costs, Improve Time Management, and Increase Productivity
1. Low Cost-Per-Call
As the title that a VoIP phone system makes use of Internet Protocol to make calls. Instead of using phone lines, all data is transformed into packets, and transmitted via to the network. The IP network you use for your business could be an Internet connection, or a direct IP link to the phone service provider or a combination both.
The most important aspect of an internet connection is the fact that it is a guarantee of the quality of service (QoS) from your phone company’s networks to the office’s. Be aware that if you’re connecting to your Internet in order to join your phone provider (going “over the top”) QoS isn’t feasible.
Making calls using traditional phone lines means that the line is occupied by two people using it to exchange messages. Because there are only the number of lines that are able to be connected and used, calls on landlines, especially when they are long-distance, can be costly. The internet’s ability to transfer call data avoids this issue by making long-distance as well as domestic calls less expensive in the long run.
In actual fact it is true that using VoIP in business provides you with the capability to make domestic and international long-distance phone calls with no extra cost. If the telephone number chosen for business purposes is within the United States, for example it is common for providers to permit all calls to those “lower 48” in the United States for free.
What can VoIP benefit your company? Making the switch to VoIP VoIP system will save small-sized firms as much as 45 percent on their monthly phone bills.
2. Service Mobility
If your business is mobile VoIP can be a an enormous benefit since they can be with you everywhere you move.
In a conventional phone system the line that connects through a business or home is assigned a unique number. Every move can be a challenge of remembering the correct codes or dialing keys to your phone. The majority of the time will be spent contacting telephone companies to transfer the services and numbers to different locations.
With the help of a VoIP telephone system this is removed. There are no physical restrictions. You are free to relocate as your business requires without additional pressure.
3. Versatility of Features
Utilizing VoIP phones lets you multi-task using the latest technology which allows you to be as productive you could be.
If you’re waiting for a call in an in-line queue. While you wait to be able to plan the best way to answer calls from clients that you’ve missed as you listen to voicemail-to-text transcriptions which will be sent straight to the inbox of your email.
In a different way you can also forward messages and voicemails effortlessly. If you receive a crucial voicemail message then you can forward that voicemail to three people by pressing the mouse.
These features , as well as many other beneficial ones are accessible with VoIP telephone systems. Because the service is available to you and your needs, features that you like can be added or removed without difficulty. In essence, VoIP phone systems can grow along with your company.
4. Simple Conference Calls
The mentioned features aren’t all the things that are easy to use with VoIP. Because all calls utilize the converged network of data instead of dedicated telephone lines, making and participating in conference calls is simplified.
You can participate in conference calls when your company utilizes a traditional telephone system, however the reality is that you’ll have to purchase an additional service that allows you to accommodate multiple callers in conference calls.
These features are built into several VoIP telephone systems. Instead of paying additional to use, you can avail of the possibility to hold conferences as an extra benefit to the services that you have already paid for.
In addition, VoIP services can make video conference significantly easier. However, those types of events are typically very rare, but face-to face communication with colleagues and customers when business people are not in working, can be easier to manage with VoIP telephone systems.
5. Efficient Client Interaction
In the current global economy, businesses are situated anywhere. It is not uncommon for meetings to require traveling. But that, using the help of a VoIP service, there’s no reason for you to lose the ability to make crucial calls, or to not transfer important documents.
In the past few months, you might be aware that large firms such as Coca-Cola or JPMorgan Chase have removed voicemail. While this type of decision isn’t the best choice for all businesses however, certain companies have realized that responding to voice messages isn’t efficient enough.
With VoIP phones allows you to choose when your calls will be answered and at what frequency. As an example, you could choose the first few calls that you want to forward to your workplace. If you don’t respond to the phone, it will then be transferred to a third or a fourth device, such as an laptop or mobile phone. Simply put it is not necessary to be missed any longer when they’re urgent.
Important documents that require to be forwarded don’t have to be waited for. By using VoIP the business partners can fax their documents through the cloud without waiting for a whole day (or many) to reach an computer to fax.
6. Reliable in a Pinch
The most frequent concern regarding VoIP is that if the internet ceases working, then does the capability to call. It’s not necessary in the best circumstances. Call-forwarding as well as other features of VoIP telephone systems is extremely adaptable.
A phone system cannot guarantee 100% uptime, however VoIP phones generally have ” five nines,” which means that the majority of providers have enough redundant systems to reach 99.999 percent uptime when using VoIP.
The ability to select the location where your calls will be forwarded and the method of forwarding them it is done, means you do not have to compromise your productivity due to local power failures or weather-related events. If the office telephone can’t be answered then your mobile phone or laptop could.